Returns & Exchanges
At Aku Woodpanel, we want you to be completely satisfied with your interior transformation. If your wall panels aren't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely repackage the wood panels in their original protective box to ensure no damage occurs during transit.
Ship the Items
Affix the provided shipping label and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the panels for quality, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing